Terms of Use

These Terms of Use (the “Terms”) govern the use of the website and app at quantphi.app, the Telegram bot and the other interfaces connected to them (together “QuantPhi” or the “Service”). The Service is provided by QuantPhi at quantphi.app (“we”, “us”); our contact details are in the Privacy and KVKK Notice.

By creating an account you confirm that you have read and accept these Terms and the Risk Notice; how your personal data is processed is explained in the Privacy and KVKK Notice. If you do not accept them, do not use the Service.

QuantPhi is software that places crypto-asset orders automatically, on your own exchange account, by rules you set. It includes DCA, grid, rebalance, recurring-buy and Hedge Stop bots, an autopilot, a market scanner, backtests and a showcase.

• QuantPhi is not an exchange, a broker, a crypto-asset service provider, a portfolio manager or an investment adviser.
• It does not hold, accept, transfer or withdraw your money or crypto assets. Your assets always stay on your own exchange account.
• Orders are placed on the exchange account you connect, with your API key, and with settings you made or approved.
• Whether to start, change or stop a bot, the autopilot or a suggested setting is your decision alone.

Nothing on the website, in the app, on Telegram or on our social media accounts — including the market scanner’s suggestions, the autopilot’s picks, showcase and results cards, backtest results and default settings — is investment advice, a recommendation to buy or sell, or investment advisory service within the meaning of the Turkish Capital Markets Law No. 6362 and related regulations.

This content is the result of mechanical calculations the software makes on past price data and the chosen settings. It is produced without regard to your financial situation or your risk and return preferences, so it may not suit you. Investment advisory services are provided only by authorised institutions under an investment advisory agreement.

Past results and backtests do not guarantee future returns. No package, bot or setting guarantees a profit.

• You must be at least 18 and have full legal capacity. If the law where you are prohibits crypto-asset trading or the use of such software, do not use the Service.
• You are responsible for keeping your registration details accurate and current, for keeping your password secret, and for what is done in your account.
• If you notice unauthorised use of your account, tell us at once at info@quantphi.app.
• You may not transfer, sell or rent your account to anyone else.

• Your exchange account and the assets in it are yours. Your relationship with the exchange is governed by that exchange’s own terms, and complying with them is your responsibility.
• Create your API keys with read and trade permissions only; never enable withdrawals. QuantPhi never withdraws and has no feature that needs withdrawal permission.
• Your keys are stored encrypted on our servers. You can revoke a key on your exchange or delete it in the app at any time. Deleting a key does not close the orders and positions still open on the exchange.
• Events caused by the exchange — outages, rejected orders, slippage, lack of liquidity, funding fees, liquidation, account restrictions, delistings or the exchange’s insolvency — are outside QuantPhi’s control.

• Some features of the Service require a paid package. The contents, duration and price of each package are shown on the website and in the app. Payments are made in USDT, on the network and for the amount shown in the app.
• Trials, campaigns and discount codes are limited to the conditions and periods announced. We may change or end them going forward; a package period that has already started is not affected.
• Checking that a transfer goes to the right network and address, for the full amount, is your responsibility. Blockchain transfers cannot be reversed; we may be unable to recover an amount sent to the wrong network or address.
• A package becomes active electronically as soon as its payment is confirmed. Therefore, without prejudice to your rights under the consumer law that applies, fees for a package period that has started are not refunded.

You may not:

• use the Service for unlawful purposes, market abuse or price manipulation;
• connect an exchange account that is not yours or that you are not authorised to use;
• try to break the system’s security, reverse-engineer the software, overload the Service or collect data from it by automated means without permission;
• claim trial, campaign or discount benefits with more than one account.

If you break these rules we may suspend or close your account.

The showcase and the public results page show the results of bots running on the platform anonymously (under a random name, with no amounts or dates, in percent) and the system’s own backtests. Only bots with a positive return are shown, so the cards do not reflect the average result of the bots on the platform.

Copying a card does not copy its result: the same settings, on your account, with your amounts and at another time, may do differently and may lose money. Backtest cards are not real trades.

The Service is provided “as is” and “as available”; we do not promise that it will run without interruption or error. Because of server, network, exchange API or software failures, bots may fail to place orders, place them late or fail to cancel them.

We may carry out maintenance and updates, and change or remove features. When the Service stops, orders and positions open on the exchange stay there; watching them on your exchange is your responsibility.

Your investment decisions and their outcomes, your exchange account and API keys, your bot and autopilot settings and the data you enter into the Service are entirely your responsibility. The profit and the loss of every order you place with QuantPhi are yours.

To the extent the law allows, QuantPhi is not liable for direct or indirect losses or lost profits arising from market movements, settings you made or approved, leverage and liquidation, events caused by the exchange or other third-party services, or the software not working as expected.

In any case our total liability is limited to the package fees you paid us in the 12 months before the loss arose. Liability for intent and gross negligence, and your mandatory rights under consumer law, are not affected.

The software, the design, the content and the QuantPhi and HopeBot names and logos belong to us. You get a non-transferable, non-exclusive right to use the Service for your own account in line with these Terms.

You can ask us to close your account at any time at info@quantphi.app. When an account is closed its bots are stopped; orders and positions still open on the exchange stay on your exchange. How long your data is kept is set out in the Privacy and KVKK Notice.

We may update these Terms; the current version and its date are on this page. We announce important changes on the website or in the app and ask for your acceptance again where needed. Continuing to use the Service after a change means you accept the updated Terms.

These Terms are governed by Turkish law. The courts and enforcement offices of Türkiye have jurisdiction over disputes. Users acting as consumers keep their right to apply to consumer arbitration committees and consumer courts.

Questions: info@quantphi.app